Consumer Information
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Filing a Complaint
 
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Filing a Complaint

Complaints within the Board's jurisdiction involve:

Failure of a licensed contractor to fulfill the terms of an agreement, including:


  • Poor workmanship
  • Abandonment
  • Failure to pay subcontractors, material suppliers or employees
  • Building code violations
  • Use of false, misleading or deceptive advertising
  • Violations of the Home Improvement Act
  • Violations of the Swimming Pool Act.

CSLB also investigates complaints involving unlicensed contracting activities. It is illegal for an unlicensed person to perform contracting work on any project for which the contract price is $300 or more.

 

   
 
   
 
  An additional companion resource - the "Home Improvement Guide" - is also provided to public agencies and the public to put NCBE members in contact with prospective clients.  
 
 
North Coast Builders Exchange (map and directions),
1030 Apollo Way, Santa Rosa, CA 95407 - Ph.(707) 542-9502 - Fax (707) 542-2027
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